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Terms of Service

Agreement to Terms

Welcome to Tommy John. These Terms of Service (“Terms”) govern your access to and use of our website https://tommyjohn.sbs/ (the “Site”) and any related services, features, or purchases made through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to all of these Terms, please do not access or use the Site.

Eligibility

By using our Site, you represent and warrant that:

You are at least 18 years of age

You have the legal capacity to enter into a binding agreement

You will use the Site only for lawful purposes and in accordance with these Terms

You are not located in a country that is subject to a U.S. government embargo, or that has been designated as a “terrorist-supporting” country

You are not listed on any U.S. government list of prohibited or restricted parties

Orders and Purchases

Order Acceptance: All orders placed through our Site are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in product descriptions or pricing, or suspected fraud.

Pricing and Availability: Product prices and availability are subject to change without notice. While we strive to ensure that all product descriptions, prices, and other information on the Site are accurate, errors may occur. If we discover an error in the price of an item you have ordered, we will notify you and give you the option to reconfirm your order at the correct price or cancel it.

Payment: By placing an order, you authorize us to charge the payment method you provide for the total amount of your order, including any applicable taxes (we charge no taxes as our fulfillment is based in the United States) and shipping costs (free). We accept payments via Visa, MasterCard, and PayPal.

Product Information

We strive to display product colors, sizes, and descriptions as accurately as possible. However, we cannot guarantee that your monitor’s display of any color, texture, or detail will be completely accurate. Product descriptions may contain errors, and we do not warrant that any product description is accurate, complete, reliable, current, or error-free.

Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy, which is incorporated into these Terms by reference. Please review our Shipping Policy for detailed information about processing times, delivery estimates, and shipping destinations.

Returns and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy, which is incorporated into these Terms by reference. Please review our Return & Refund Policy for detailed information about return eligibility, return windows, and refund processing.

User Conduct

You agree not to:

Use the Site in any way that violates any applicable federal, state, local, or international law or regulation

Attempt to interfere with or disrupt the Site’s functionality or security

Use any robot, spider, or other automated device to access the Site for any purpose

Impersonate or attempt to impersonate another person or entity

Transmit any viruses, malware, or other harmful code

Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site

Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Tommy John or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from this Site without our prior written consent.

Disclaimer of Warranties

The Site and all products, services, and content provided through the Site are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability

To the maximum extent permitted by applicable law, Tommy John and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of the Site or any products purchased through the Site, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.

Our total liability to you for all claims arising out of or relating to these Terms or your use of the Site or products shall not exceed the amount you paid us for the product(s) giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Tommy John and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your infringement of any third-party right.

Governing Law

These Terms and any dispute arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Los Angeles County, California.

Changes to Terms

We reserve the right to modify or update these Terms at any time without prior notice. If we make material changes, we will notify you by posting the revised Terms on this page and updating the “Last Updated” date at the top of this policy. Your continued use of the Site after any changes to these Terms constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at info@tommyjohn.sbs or call +1 562-480-3516 (Monday–Friday, 9:00 AM to 6:00 PM PT).